Shipping Policy
Shipping Policy
Supply Deals
📧 Email: Help@supplydeals.shop
Effective Date: [Insert Date]
At Supply Deals, we strive to deliver your orders efficiently and reliably. Please review the information below regarding our shipping processes, delivery times, and related terms.
🚚 Shipping Locations
We currently ship to:
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All regions within the United Kingdom
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Select international destinations (please contact us for confirmation before ordering)
⏱️ Order Processing Time
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All orders are processed within 1–3 business days (Monday to Friday).
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once dispatched, you will receive a shipping confirmation email with tracking information.
📦 Shipping Options & Estimated Delivery
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard UK Shipping | 2–4 business days | £3.99 (Free over £50) |
| Express UK Shipping | 1–2 business days | £6.99 |
| International Shipping | 5–10 business days | From £9.99 |
Delivery times may vary depending on your location and external factors (e.g., courier delays, weather conditions, holidays).
🌍 International Shipping
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For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
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We are not responsible for delays caused by customs clearance.
📬 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your parcel on the courier’s website.
❗ Delivery Issues & Delays
If your order has not arrived within the expected timeframe, please check the tracking link or contact us at Help@supplydeals.shop.
We are not liable for delays caused by the courier or situations beyond our control (e.g., strikes, natural disasters).
📦 Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient:
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The customer is responsible for the cost of re-shipping.
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A refund (excluding shipping costs) may be offered in some cases, depending on the condition of the returned item.
🧾 Damaged or Missing Items
If your package arrives damaged or with missing items, please notify us within 48 hours of delivery with photos of the parcel and contents.
We will assess the case and offer a refund, replacement, or credit as appropriate.
💬 Questions?
If you have any questions about shipping or need help with your order, don’t hesitate to contact our support team: